Frequently Asked Questions

1. What types of cleaning services do you offer?

We provide residential house cleaning including regular cleans, deep cleans, and specialised tasks such as oven, fridge, and window cleaning. We also tailor our services to meet the unique needs of each home.

2. Do you bring your own cleaning supplies?

Yes! We bring all eco-friendly, non-toxic cleaning products and equipment needed for your home. All our products are safe for children and pets, so you can relax knowing your home is safe for the entire family. If you have specific products you’d like us to use, just let us know.

3. How long does a typical clean take?

The time depends on the size of your home and the type of clean you request. A standard regular clean usually takes 2–3 hours, while a deep clean or specialised service may take longer.

4. How often can I have my home cleaned?

We offer flexible scheduling to suit your needs, including weekly, fortnightly, monthly, or one-off cleans. Just let us know what works best for your household.

5. How do I get a quote?

Just complete the form on our Contact page with a few details about your home and the type of clean you’re looking for, and we’ll get back to you quickly with a personalised quote.

6. What areas do you service?

We provide cleaning services across the Sunshine Coast. If you’re unsure whether we cover your area, please contact us.

7. Can I customise the cleaning for my home?

Absolutely! Every home and family is different. We tailor our services to suit your preferences, whether that’s focusing on high-traffic areas, using specific products, or completing particular tasks each visit.

8. How do I book a clean?

You can book a clean by filling out the form on the Contact page, calling us, or sending an email. We’ll work with you to schedule a time that fits your lifestyle.

9. What if I need to reschedule or cancel?

We understand that life can be unpredictable! If you need to reschedule, just give us a heads-up and we’ll happily find a new time that works for you. For cancellations within 24 hours of your scheduled clean, a small 25% fee applies to help cover the time we’ve set aside for your home.

10. Do I need to be home during the clean?

Not necessarily. We can arrange a time that suits you, whether you’re home or away, while ensuring your home is secure and treated with care.